Contact Your PC Hero

If you are a Tampa Resident and need onsite service, please call us at the
following number:

813-793-7462

Or email us by clicking on the image below:

If you are not a Tampa Bay resident, you will be glad to know that Your PC Hero is no longer limited by geography. If you know anyone who needs their computer optimized, cleaned of all viruses and malware or just checked thoroughly, this can be done remotely with a simple three step process.

Direct them to the following web site and have them download and install the software. They do not even have to open an account

http://www.crossloop.com/YourPCHero.id

Once installed on their computer, have them call us at the following number:

813-793-7462

While on the phone with me, they just run the CrossLoop software and give us the one-time access code over the phone, which allows us to connect and fix their pc remotely. It's as simple as that! So if you know anyone with computer issues, no matter where they are in the world, Your PC Hero can now come to their rescue.

Technorati.com Profile

Technorati Profile

Michael Dell Might Actually Get It

I think Dell is heading back in the right direction. The first sign was when they said they would offer Windows XP for a little while longer (though I believe Microsoft put the kibosh on that one). The second sign was when they said they would pre-install Ubuntu Linux. Now Dell announced they would answer one of the biggest complaints about their pcs, by allowing buyers the option to have their computers shipped without ANY BLOATWARE. I cannot tell you how much time I waste uninstalling that junk,whenever a client gets a brand new Dell.

The one thing that all of these moves have in common is they are all geared to what the customer wants, not initial financial gain. Keep it up and I firmly believe the financial rewards will follow.

Apple TV - Apple Gone Wrong

I can't blast Microsoft without mentioning where I feel Apple has gone wrong lately. Before I start, let me preface it by saying I love 95% of what Apple does and their products. However, in their greed, they sometimes forget about the consumer.

The beauty of most Apple products is their simplicity. With them, less is more. For example, other music players have a lot of features the iPod doesn't but most people in the world could care less. However this simplicity hurts them with the Apple TV.

The Apple TV is truly a boring product. Yes it's very easy to use but so what. Its what it isn't that makes it a failure on the first go round. But if you combine it with another Apple product that hasn't taken off (yes Mac mini I'm talking about you), you might have something.

Here's my idea of Apple TV 2.0

• Combine the Mac mini and Apple TV into one product. This makes it simple, with iTunes already on it for your media. However, make the Apple TV interface the default one.
  
• Come standard with a superdrive.
  
• Its great to have streaming but sometimes we just want to play a DVD. This product would replace your home DVD player as well. Make it very easy to rip your DVDs to your hard drive.
• Put an iPod docking station on top of this unit for either playing, syncing or just charging. Allow people to rip their DVDs, for play on the iPod, with minimum fuss.
• Have connectors on each corner of the bottom of the new Apple TV for the new iDrive. That's a portable hard drive, in the exact shape of the mini, which when stacked, automatically mounts on the Apple TV. A great place to store all those ripped DVDS, CDs and other music.
• True High Def
• Make it a signal repeater like the Airport Express.
• A real remote control, not the flimsy one they give you with their new iMacs.
• A HD TV Tuner card

This is just a start but I know it would sell like iPods. Put me down for 2.

Next time, my idea for Satellite radio and iTunes. Stay tuned

Microsoft Reveals Its Colors Again.

I want to like Bill Gates, I really do. He donates a lot of money to charity. But I just can't. Microsoft continues to piss me off with their greed and arrogance.

They just don't get it. The latest is their elimination of Outlook from the Student edition of Office 2007. There is only one reason to do this and that is greed. It sure as hell is not for the customers. Having the student edition of Office, with Outlook, made Office somewhat affordable for the average family. But if they think we can afford over 200 bucks for only one copy/use of Office (don't forget the evil activation folks), then they are smoking some serious weed.

Luckily for me, I can use Google's free online Office suite for my spreadsheet and document needs, Gmail for all my email, and Airset for my Calendaring.

For those of you who need/want their stuff on their computers, do yourself a favor and download the free, yes FREE, Open Office. And use Thunderbird for your emails. Its a lot safer with an excellent junk mail filter built in.

PC Running Slow

Ask yourself the following questions:

• Is your computer running a lot slower than when you first bought it?
• Are there all these new programs installed that you have no recollection of?
• Are they in the bottom right of your screen, called the system tray, launching whenever you start your computer?
• Do these programs seem to be “sucking up” your pc’s power?
• Do you believe you have viruses or other malicious stuff on your computer?
• Do you feel overwhelmed by the all the tech talk and are unsure how to protect your computer in the future?
  

If so, then Your PC Hero will come to your rescue. Allow me to get your computer working the way it’s supposed to, without making your head spin with technical mumbo jumbo. I will explain everything in human language and provide “Class A” service, all at budget prices.

If you have any questions, or just want to discuss your current situation, feel free to contact us.

Testimonials

Allison P - Attorney - Tampa, FL

I thought I was going to have to get a new computer because mine was running so slow. Your PC Hero examined my computer and found that there were over 70 spy softwares that had attached to my computer and were using my computer’s memory. He cleaned the spy ware off my computer, found a few viruses that were waiting to attack, and set me up with software to protect my computer in the future. . . now my computer is super FAST!

Jack L - Insurance Agent - Lake Worth, FL

I just want you to know that I have the highest praise for you for what you have accomplished with my computer. It works like a charm now, and I have been satisfied that it’s safe and I can go on with my business.

Please call me every six months for a check-up. It’s worth the peace of mind that I will have.

Michelle N - Creative Director - Tampa, FL

You are a project saver, a life saver and a sanity saver. As the creative director for a busy media services company with deadlines always looming, I can not afford to have one of my PCs go down for any reason. Knowing that you are just a phone call away gives me peace of mind. I always know that I can count on you to provide me with quick, reliable and affordable service. I also appreciate the fact that you communicate in a language I can understand and don’t get all “techie” on me. Your PC Hero keeps my computers running efficiently, so all I have to worry about is taking care of my clients and not my computers. I would be glad to recommend you to anyone.

About Your PC Hero

Your PC Hero is dedicated to helping the average computer user do their daily business, on their PCs, in a safe and hassle free manner. We specialize in cleaning and protecting your computer from programs that are intended to harm your PC, steal your private information, or other malicious intentions. Our goal is 100% customer satisfaction. We want our clients to become friends of Your PC Hero. We pledge to do so by dealing with each one of you in a completely confidential manner, speaking only in jargon free English.

Most people have too much going on in their lives to study up on the latest threats. In a perfect world computers would be maintenance free but until that happens Your PC Hero is here to help.

Click on the TESTIMONIALS Link on the right for testimonials from current and past friends.

Your PC Hero is a division of KRB Media. KRB Media is a company focused solely on helping small businesses and individuals with their internet needs. No matter what division of KRB Media you end up working with, we pledge to work with you, in non-tech speak, within YOUR budget.

Welcome To Your PC Hero

• Are you a novice computer user who is sick of sites that overwhelm you with technical jargon?
• Do you just want to get simple help on keeping your PC running well?
• Are you interested in finding the best free software to help your computer run great?
  

Then this site is the place for you. My plan is to take some of the information that’s out there and present it for you in a way that the average computer user can understand or even care about. So sit back and feel free to contact me by clicking on the CONTACT link on the right if you find something that you feel will interest the rest of us.